Status conflict in groups

Corinne Bendersky, Nicholas A. Hays

Research output: Contribution to journalArticle

  • 77 Citations

Abstract

We introduce status conflicts-defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy-as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conflicts, validate a four-item survey scale that distinctly measures status conflict, and investigate the relationship between status conflict and group performance. We determine that status conflict exerts a significant negative main effect, moderates the effects of task conflict on group performance, and hurts performance by undermining information sharing more than other types of conflict do.

Original languageEnglish (US)
Pages (from-to)323-340
Number of pages18
JournalOrganization Science
Volume23
Issue number2
DOIs
StatePublished - Mar 2012
Externally publishedYes

Profile

Dispute
Mixed methods research
Social groups
Information sharing
Group processes

Keywords

  • Conflict
  • Group
  • Status

ASJC Scopus subject areas

  • Management of Technology and Innovation
  • Strategy and Management
  • Organizational Behavior and Human Resource Management

Cite this

Status conflict in groups. / Bendersky, Corinne; Hays, Nicholas A.

In: Organization Science, Vol. 23, No. 2, 03.2012, p. 323-340.

Research output: Contribution to journalArticle

Bendersky, C & Hays, NA 2012, 'Status conflict in groups' Organization Science, vol 23, no. 2, pp. 323-340. DOI: 10.1287/orsc.1110.0734
Bendersky C, Hays NA. Status conflict in groups. Organization Science. 2012 Mar;23(2):323-340. Available from, DOI: 10.1287/orsc.1110.0734

Bendersky, Corinne; Hays, Nicholas A. / Status conflict in groups.

In: Organization Science, Vol. 23, No. 2, 03.2012, p. 323-340.

Research output: Contribution to journalArticle

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