Status conflict in groups

Corinne Bendersky, Nicholas A. Hays

Research output: Research - peer-reviewArticle

  • 82 Citations

Abstract

We introduce status conflicts-defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy-as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conflicts, validate a four-item survey scale that distinctly measures status conflict, and investigate the relationship between status conflict and group performance. We determine that status conflict exerts a significant negative main effect, moderates the effects of task conflict on group performance, and hurts performance by undermining information sharing more than other types of conflict do.

LanguageEnglish (US)
Pages323-340
Number of pages18
JournalOrganization Science
Volume23
Issue number2
DOIs
StatePublished - Mar 2012
Externally publishedYes

Profile

Group performance
Information sharing
Social groups
Task conflict
Dispute
Mixed methods research
Group processes

Keywords

  • Conflict
  • Group
  • Status

ASJC Scopus subject areas

  • Management of Technology and Innovation
  • Strategy and Management
  • Organizational Behavior and Human Resource Management

Cite this

Status conflict in groups. / Bendersky, Corinne; Hays, Nicholas A.

In: Organization Science, Vol. 23, No. 2, 03.2012, p. 323-340.

Research output: Research - peer-reviewArticle

Bendersky, C & Hays, NA 2012, 'Status conflict in groups' Organization Science, vol 23, no. 2, pp. 323-340. DOI: 10.1287/orsc.1110.0734
Bendersky C, Hays NA. Status conflict in groups. Organization Science. 2012 Mar;23(2):323-340. Available from, DOI: 10.1287/orsc.1110.0734
Bendersky, Corinne ; Hays, Nicholas A./ Status conflict in groups. In: Organization Science. 2012 ; Vol. 23, No. 2. pp. 323-340
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